Refund Policy
Introduction
At Stitches With Stories, every pattern is created with care, heart, and attention to detail. Because our products are digital and delivered instantly, this Refund Policy helps keep things clear and fair for everyone.
Digital Products
All crochet patterns and digital downloads are non‑refundable. Once a file has been delivered, it cannot be returned.
However, we understand that things happen. Refunds may be offered in the following situations:
Accidental duplicate purchases
Technical issues that prevent you from accessing your files (we will always try to resolve the issue first)
If you need help with a download, please reach out — we’re always happy to assist.
Physical Products
If we ever offer physical items, this policy will be updated to include shipping, returns, and exchanges.
Contact Us
If you need help accessing your files, please reach out — we’re always happy to assist. You can connect with us easily by using any of the contact options below:
Email: stitcheswithstories2@gmail.com
Contact Form: available here on our website, stitcheswithstories.com